Terms of service

1. Introduction

Welcome to Thorne and Stewart. By using our website www.thorneandstewart.com and placing an order, you agree to these Terms of Service. Please read them carefully.

2. Products

• We sell food products and made or sourced in South Africa.

• We do our best to display product colours and descriptions accurately, but slight variations may occur.

• Colour of our Dulce del Cabo preserves may change over time.

3. Orders & Payment

• All prices are in South African Rand (ZAR) and include VAT unless stated otherwise.

• Your order is confirmed once we receive payment in full.

• We reserve the right to cancel or refuse any order, for example if stock is unavailable or pricing was incorrect.

4. Shipping & Delivery

• We ship nationwide via reputable couriers. Delivery times are estimates and may vary due to factors outside our control.

• Risk passes to you once the order is delivered to the address you provide.

5. Returns & Refunds

Our Refunds & Returns Policy forms part of these Terms.

6. Intellectual Property

All content on this site—including text, images, logos, and designs—is owned by us or our content suppliers and protected by South African copyright and trademark laws. You may not reproduce or distribute it without permission.

7. Limitation of Liability

To the maximum extent allowed by South African law, we are not liable for any indirect or consequential damages arising from use of our site or products.

8. Privacy

We respect your privacy and handle your personal information according to our Privacy Policy.

9. Changes to These Terms

We may update these Terms from time to time. Continued use of the website after changes means you accept the new terms.

10. Contact Us

Questions about these Terms? Email us at hello@thorneandstewart.com.